Sony WF-1000XM4 Industry Leading Noise Canceling Truly Wireless Earbud Headphones with Alexa Built-in, Black

$248.00

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SKU: B094C4VDJZ Category:

Description

Color:Black

WF-1000XM4 True Wireless Earphones. Take the next step in truly wireless noise canceling performance and exceptional sound quality. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call quality, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, the WF-1000XM4 Truly Wireless Bluetooth Earbuds are unlike any other before them.

Brand Sony
Color Black
Connectivity Technology Wireless
Model Name WF1000XM4/B
Form Factor In Ear

 

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While using the earbuds one of them almost always turns off randomly (has happened 15+ times over a few days). Does anyone know what is going on here?Back to product
asked by admin on 2021-10-03 00:00:00
1 answers shown
  1. Hi Ryan,We are sorry to hear that. To resolve the issue you're having please try to reset the headphones to factory default settings. 1. Set a headset unit into the charging case. (Close the lid of the charging case after setting the headset into the charging case.)2. Connect the charging case to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor.3. Open and close the lid of the charging case more than 5 times within 20 seconds. The indicator (red) of the charging case starts flashing. When the resetting is complete, the indicator (green) of the charging case flashes 4 times 4. Remove the headset unit from the charging case, set the other headset unit to the charging case, and then start the operation again from step 1If the same issue occurs, unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to Sony website > click on “Support” > scroll down click on “Contact Support” > click on [Product Category] > click on “Email Question”Regards,David
    admin answered on 2021-10-03 00:00:00

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